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Continental launch mobile boarding pass in UK
26th February 2010 Continental Airlines have announced the expansion of its mobile boarding pass service to London's Heathrow Airport, becoming the first carrier to offer paperless boarding passes on nonstop flights from the United Kingdom to the U.S.The service allows customers to receive boarding passes electronically on their mobile phones or PDAs and eliminates the need for paper boarding passes.
Mobile boarding passes display a two-dimensional bar code along with passenger and flight information, which scanners at the security checkpoint and boarding gate validate. The technology prevents manipulation or duplication of the boarding passes and heightens security.
"We are pleased to add Heathrow to the growing list of airports we serve with mobile boarding passes," said Martin Hand, Continental's vice president of reservations and eCommerce. "Customers have told us this is the type of product improvement they want, and we will continue to expand the self-service technology to more of our domestic and international destinations."
In addition to boarding passes, Continental provides access to enhanced flight information through mobile devices. Customers may view onboard amenities and standby lists, as well as track the status of their flights.
Continental was the first carrier to offer paperless boarding passes in the U.S. in a pilot program with the Transportation Security Administration that began in December 2007.
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